Gearset

Issue with BitBucket US access tokens
Resolved·Degraded performance

Working in conjunction with Bitbucket's support team, we have identified the root cause of the issue as a recent change in the rate limiting protection employed by Bitbucket. The issue has now been resolved and we do not expect further disruption from Bitbucket's rate limiting protection for Gearset users. We appreciate your patience while we worked to resolve this problem.

Fri, Sep 26, 2025, 10:28 AM
(2 weeks ago)
·
Affected components
Updates

Resolved

Working in conjunction with Bitbucket's support team, we have identified the root cause of the issue as a recent change in the rate limiting protection employed by Bitbucket. The issue has now been resolved and we do not expect further disruption from Bitbucket's rate limiting protection for Gearset users. We appreciate your patience while we worked to resolve this problem.

Fri, Sep 26, 2025, 10:28 AM

Investigating

We are in contact with Bitbucket support and are working on implementing some fixes for this issue. We appreciate your patience as we work to resolve this.

Thu, Sep 25, 2025, 05:44 PM(16 hours earlier)

Resolved

Our telemetry and user reporting have shown that the issue is no longer happening.

Mon, Sep 22, 2025, 09:33 PM(2 days earlier)

Investigating

We're encountering intermittent issues retrieving access tokens for BitBucket in the US. If you are experiencing this, please retry the operation. If it continues to repeatedly fail, please reach out to us via our in-app chat.

Mon, Sep 22, 2025, 05:39 PM(3 hours earlier)